Política de envío
Welcome to ZenCampers™! We greatly appreciate your business and are committed to ensuring that your shopping experience is both delightful and hassle-free.
Processing Time: All orders are promptly processed within 1-2 business days. Please note that shipments do not occur on weekends or holidays.
Shipping Rates & Delivery Estimates: Shipping charges (if applied) will be calculated and displayed during checkout. Our estimated delivery times are as follows:
- Free shipping options: 7-15 days
- Express shipping: 6-10 days
Keep in mind that these are estimates, and actual delivery times may vary.
Shipment Confirmation & Order Tracking: Once your order ships, you’ll receive a Shipment Confirmation email containing your active tracking number(s). Rest assured, the tracking information will be available within 24 hours.
Customs, Duties, and Taxes: ZenCamps™ cannot be held responsible for any customs fees or taxes applied to your order. Any charges incurred during or after shipping are the customer’s responsibility (including tariffs and taxes).
Damages: While we take great care in packaging, ZenCamps™ is not liable for any products damaged or lost during shipping. If your order arrives damaged, please promptly contact our team to initiate a claim. Remember to retain all packaging materials and damaged goods for the claims process.
Thank you for choosing ZenCamps™ for your outdoor needs!